**We are located in a rural area adjacent to farmland and livestock. Please assess your dog’s suitability for this environment before booking**

Secure Paws Dog Field is a fun, relaxed spot, but it’s important that it stays safe too.

When you use the facilities, you’re agreeing to the following Terms of Use.

General Use & Assumption of Risk

The Golden Rules

1. Cleanliness – All dog waste, litter, toys and treats you bring with you must be removed before leaving. Make sure to take 5 minutes at the end of your session to ensure the field is clear.

**We are sorry to disappoint you but there is no poop fairy! PLEASE PICK UP AFTER YOUR DOG & leave the field as you would expect to find it, so that customers after you enjoy their session too**

If you spot any missed dog waste left by a previous visitor, please ‘flag’ the location to help us ensure every owner & dog has a clean, enjoyable experience at Secure Paws!

***Flags are situated next to the poo bins***

Field checks are done daily, prior to opening and after the last session, we do spot checks in between sessions too when time allows!

2. Timekeeping – Each session lasts for 50 minutes, start on the hour and include a maximum number of 4 dogs, this applies to single and back-to-back sessions.  Do not arrive more than 5 minutes early and please vacate promptly. Overstaying may result in restricted use. Please keep you and your dogs in your vehicles until it’s time for your session to begin.

**Back-to-back sessions if required are only permitted with prior approval by Secure Paws**

3. Health – Dogs should be current on their vaccinations or have titer tests, and they need to be regularly treated for flea, tick, and worm prevention. The kennel cough vaccine is a recommended but it’s not mandatory.

4. Safety – Please ensure that dogs are on a lead or safely secured in a vehicle until you are comfortably inside the secure field boundary and the gate is closed and locked.

**Picnics are not permitted in the field due to certain foods being a danger and toxic to dogs should anything be left behind**

The important stuff

Enjoy the field, but please remember that it’s all at your own risk. Secure Paws Dog Field & the land owner accepts no liability for the death of or any injury of any person or dog, or for damage or theft to any property or vehicles.

Secure Paws Dog Field & the land owner also accepts no liability for any losses, claims, actions, damages, costs, expenses or other liability incurred whilst on-site.

Yours and your dogs’ behaviour and actions are your sole responsibility and no claim can be made against Secure Paws Dog Field or the land owner.

Your actions and those of your dogs are entirely your responsibility, and Secure Paws Dog Field & the land owner cannot be held liable for any claims.

You are liable for any damage that happens both inside and outside of the field (inclusive of the parking area & Hook Norton Road entrance), caused by you, your dog(s), or anyone in your group.

Every dog needs to have its own third-party insurance (public liability insurance). This is typically part of your pet insurance coverage.

Disclaimer

**Secure Paws Dog Field is located in a rural area adjacent to farmland and livestock. Please assess your dog’s suitability for this environment before booking**

Although the fences & gates surrounding our field are designed to minimise the chance of escape, you must assess whether the boundaries are suitable for your dog(s) before letting them out of your car or off the lead. Secure Paws Dog Field & the land owner accepts no responsibility or liability for dogs that escape the field.

The boundary fence is checked every morning & evening for signs of wildlife activity. If you notice any issues with the fencing whilst you are visiting, please do let us know.

CCTV & Security

CCTV operates on-site at all times for safety and security purposes.

Arriving & Leaving

Please stay in your vehicle with your dogs until it’s your turn to enjoy the field. Letting dogs out of cars while the previous user is in the field might lead to some challenges for nervous or reactive dogs.

Please remember to avoid parking vehicles on the grass inside the field. Thank you!

It’s best to wait until the field is clear before you step in. Please use the padlock to keep yourself safe inside and make sure no one can come in while you’re there. If the previous appointment is still ongoing when your booking starts, please let us know right away!

Just a quick reminder to please lock the inner gate when you leave the field & scramble the code, even if there’s someone waiting to come in. This is to make sure that only authorised users can access the facility. It’s important to keep your passcode private and not share it with anyone.

*Just a friendly reminder to be cautious when exiting the field onto Hook Norton Road, as it can become busy at peak times*

Etiquette

Secure Paws Dog Field is a wonderful relaxed environment for everyone. We kindly ask that everyone maintains respectful behaviour to ensure continued access in the future.

We kindly ask that you respect our neighbours’ privacy. Secure Paws Dog Field isn’t connected to the nearby farms and homes. We kindly ask that you refrain from entering their land.

While Secure Paws Dog Field aims to be a welcoming space for all dogs, it’s important to note that, according to the Environmental Health department and our operating conditions, while dogs make noise during play, please be considerate of our neighbours and do not encourage excessive barking or excitement. (No excessive shouting, no excessive use of whistles and no voice amplification equipment is permitted – thank you for your understanding)

Do’s & Don’ts

To keep our furry friends safe please remember to keep the field tidy by not dropping litter or leaving behind your dogs’ toys or uneaten treats. We want to make sure they stay happy and healthy! Thank you!

We are sorry to disappoint you, but there is no Poop Fairy!  PLEASE PICK UP after your dog & leave the field as you would expect to find it so that customers after you enjoy their session too!!

**Failure to do so may result in the facility being withdrawn**

Please supervise your dogs at all times and prevent them from digging or damaging the fencing or activity equipment.

Although checks are done twice a day & in between sessions when time allows, should you find any holes in the field or damage to any fencing please contact us to let us know.

We kindly ask that you refrain from smoking or grooming dogs anywhere on the site. If you’d like to share your slot with friends, they must read and agree to these Terms of Use. It would be great to make sure that all dogs are friendly with each other before bringing them to the facility!

Activities and Equipment

Secure Paws Dog Field & the land owner are not responsible for any death, damage, injury, or loss to any person or animal while using the facility or the equipment/activities within it, or to any third party as a result of any person or dog.

Before using the facility or the equipment/activities within it, be sure to visit the vet to confirm that your dogs are physically fit and strong enough to enjoy their activities. Please avoid using equipment in wet or icy conditions, as the surfaces can get slippery. Stay safe!

It’s best not to pick up dogs and place them on obstacles. When using equipment above ground level, it’s important for dogs to wear a harness to ensure they are supported during the exercise.

It’s important to never encourage dogs to do things that they aren’t physically or mentally ready for. Let dogs take their time and always give them the choice to participate or not. The equipment and activities are designed just for our furry friends, so please keep adults and children off them!

Rope Toys & Balls are provided for you to use during your session with us, choose the appropriate size for your dog and please don’t leave your dog unsupervised with them.  PLEASE RETURN ROPE TOYS & BALLS TO THE PINK BUCKET AT THE END OF YOUR SESSION – thank you!

Health & Welfare

Please avoid bringing your dog to the field if they haven’t been feeling well in the last 48 hours. All sessions should focus on positive reward-based training methods. We may need to cancel or end any session that doesn’t meet our guidelines.

**Handling of dogs** It’s important to avoid any harsh handling, whether it’s verbal or physical.

**Equipment not allowed** Using training tools like prong collars, pinch collars or electric devices isn’t permitted in the field.

Please remember to keep an eye on your dogs while in the field, and avoid leaving them in vehicles when you’re walking other dogs.

In the event of extreme temperatures (either hot or cold) Secure Paws Dog Field may make the decision to close the field for the health, well-being and safety of you and your dog.

In a medical emergency, please reach out to local veterinary practices. Chipping Norton Veterinary Hospital: 01608 642547 Hook Norton Veterinary Group: 01608 730085

Feel free to use the contents of the Pet First Aid Kit but please be aware that it is your own responsibility to use it safely and at your own risk. Secure Paws Dog Field & the land owner accepts no liability for incorrect use of the contents.

Cancellations & Amendments

All bookings are non-refundable however you are able to reschedule your booking via the online booking system up to 24 hours in advance. If a shorter notice period is required, please contact us.

No refunds will be issued for no-shows for session bookings.

Cancellations are permitted in exceptional circumstances, please contact us.

We reserve the right to close the field at any time, in which case a full refund will be provided. Users/bookers will be notified of any cancellations.

Privacy

Secure Paws Dog Field is dedicated to making sure your privacy is safe and sound. We keep your personal information to offer you our services and for our internal records. We just need your name to keep track of payments, and your email address and mobile number so we can send you the gate access code.

If you choose to receive news updates from us, you can easily opt out whenever you like. Your information is safe with us, and we promise not to share it with anyone else. When you process your booking and let us know that you’d like to receive more information from us, you’re giving us permission to use your personal information as described above.

Pricing and Agreement Variations

All Secure Paws Dog Field services are subject to an annual price increase. Secure Paws Dog Field may update these terms and conditions whenever needed. Any changes made will be seen as part of these conditions.

Right of Entry

Secure Paws Dog Field reserves the right to access the field at any time for inspections.

Any decisions made by Secure Paws Dog Field regarding safety and suitability will be final.

Every effort will be made to contact users in the field before entry, however, in critical emergencies, entry may occur without the user’s consent.

Thank you – For taking the time to read our rules and for agreeing to abide by them. We hope that you have an enjoyable visit. It’s important to us that we are good neighbours, so we are very grateful with your help in making this happen.

Finally… enjoy the field!

You can now relax knowing that you and your dogs have a safe space to exercise. An enriching off lead adventure for your dog to run, play, sniff, discover & learn. A place for you to relax.