Last Updated On 15-Oct-2025
Effective Date 15-Oct-2025

This Privacy Policy describes the policies of Secure Paws, Hook Norton Road, Chipping Norton, Oxfordshire OX7 5TE, United Kingdom of Great Britain and Northern Ireland (the), email: securepaws2025@hotmail.com, phone: 07860598799 on the collection, use and disclosure of your information that we collect when you use our website ( https://securepawsdogfield.co.uk/ ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

  1. Your Rights:

    Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at securepaws2025@hotmail.com. We will respond to your request in accordance with applicable law.

    Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

  2. Cookies Etc.

    To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

  3. Data We Collect and How We Use It

    In addition to the information collected via cookies (as described in our Cookie Policy), we collect and process personal information when you directly interact with us through our website's forms. The types of data collected, the purpose of processing, and our legal basis for doing so are detailed below.

    Information Provided Through Contact Forms

    When you use a contact form on our site to get in touch, we collect the information you voluntarily provide.

    • Categories of Data: Your name, email address, phone number (if you choose to provide it), and the content of your message.
    • Purpose of Processing: To respond to your specific enquiry, provide requested information about our services, and offer customer support.
    • Legal Basis (for UK/EU users): Our **legitimate interest** in efficiently managing and responding to communications received from our business contacts. We will rely on **consent** if you opt-in to any marketing communications via the form.
    • Retention: We retain this data only as long as necessary to fully resolve your enquiry and for a short period thereafter for administrative purposes, unless required otherwise by law.

  4. Third-Party Scheduling Tool (Calendly)

    We use **Calendly**, a third-party service, to facilitate the efficient scheduling of appointments for Secure Paws Dog Field. When you book a time slot, your data is processed by Calendly, Inc. (based in the USA) as a Data Processor on our behalf.

    • Categories of Data: Your name, email address, the date and time of the booking, and any details you provide in the required booking questions.
    • Purpose of Processing: To secure, confirm, and manage your reservation with our service, and to send you necessary reminders and updates about your booking.
    • Legal Basis (for UK/EU users): Processing is necessary to take **steps at the request of the data subject prior to entering into a contract** (i.e., making a booking).
    • Data Transfer & Safeguards: Your personal data is transferred to and processed in the United States by Calendly. This transfer is legally safeguarded by the use of **Standard Contractual Clauses (SCCs)**, including the **UK Addendum**, as incorporated into our agreement with Calendly.
    • Processor Details: You can review the data processing and privacy practices of this third-party processor by visiting their Privacy Notice.

  5. Security:

    The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

  6. Grievance / Data Protection Officer:

    If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Secure Paws, Hook Norton Road, Chipping Norton, email: securepaws2025@hotmail.com. We will address your concerns in accordance with applicable law.